Return & Refund Policy

Last Updated: August 24, 2026

Thank you for shopping with chairseaw. We want customers to have a clear and fair process for returns and refunds. Please review this policy carefully before making a purchase.

1. Return Eligibility

Customers may request a return within 30 days of receiving the order.

To be eligible for a return, the item must:

• Be unused, unworn, and in its original condition.

• Include all original packaging, labels, and accessories.

• Show no signs of wear, damage, alteration, or improper use.

• Be accompanied by valid proof of purchase or order information.

2. Return Request

Before returning any product, please contact our customer service team at:

Email: oyunze9033@hotmail.com

Please provide your order number, the item you wish to return, and the reason for the return.

Returns sent without prior authorization may not be accepted.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

• Items that have been worn, used, washed, damaged, or altered.

• Products returned without their original packaging or labels.

• Customized or personalized products.

• Items marked as final sale or non-returnable at the time of purchase.

• Products damaged due to misuse or improper care.

This does not affect any mandatory consumer rights available under applicable law.

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs showing the product and any damage or defect.

After reviewing the information, we will determine the appropriate resolution, which may include a replacement, refund, or other remedy as required by applicable law.

5. Return Shipping Costs

Unless the item received is defective, damaged, or incorrect due to our error, customers are generally responsible for return shipping costs.

Original shipping charges are normally non-refundable unless required by applicable law or the return is caused by our error.

6. Return Condition Inspection

All returned products are inspected after they are received.

We reserve the right to refuse a refund or reduce the refund amount when legally permitted if the returned item:

• Has been used or worn.

• Is damaged after delivery.

• Is missing parts or packaging.

• Is not returned in substantially the same condition in which it was received.

7. Refund Processing

Once the returned product has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will normally be issued to the original payment method.

Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.

8. Exchanges

If you need a different size, style, or product, please contact us to confirm whether an exchange is available.

Exchange requests are subject to product availability and the condition requirements stated in this policy.

9. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has already been shipped.

If the order has already shipped, the customer may need to follow the standard return procedure after receiving the package.

10. Refused or Undeliverable Packages

Customers are responsible for providing complete and accurate delivery information.

If a package is returned because of an incorrect address, refused delivery, or unsuccessful delivery caused by information provided by the customer, additional shipping charges may apply.

11. Refund Delays

If an approved refund has not appeared in your account, please first check with your bank, credit card provider, or payment service.

Processing times vary between financial institutions.

If the refund is still missing after a reasonable processing period, please contact us for assistance.

12. Contact Information

For return or refund questions, please contact:

Store Name: chairseaw
Address: 647 Rue Hickson, Verdun
Phone: +1 519-938-0576
Email: oyunze9033@hotmail.com

We reserve the right to update this Return & Refund Policy when necessary. Any revised version will become effective when published on our website.