Shipping policy

Shipping Policy

Last Updated: August 24, 2026

Thank you for shopping with chairseaw. This Shipping Policy explains our shipping fees, estimated delivery times, order processing, tracking, and other important information regarding the shipment of your order.

1. Order Processing

Orders are generally processed after payment has been successfully received and confirmed. Processing times may vary depending on product availability, order volume, weekends, public holidays, or other circumstances beyond our reasonable control.

2. Shipping Rates

We offer the following shipping rates:

  • Orders over USD $49.00: Free Shipping

  • Orders of USD $49.00 or less: USD $5.99 shipping fee

Any applicable shipping charges will be displayed at checkout before the order is completed.

3. Estimated Delivery Time

The estimated delivery time is approximately 7–14 business days after the order has been processed and shipped.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, customs procedures, weather conditions, holidays, or other factors outside our control.

4. Order Confirmation

After placing an order, customers will receive an order confirmation using the contact information provided during checkout. Please review all order details carefully and contact us promptly if any information is incorrect.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please ensure that the recipient name, street address, apartment or unit number, city, postal code, and other required information are correct before submitting your order.

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

6. Shipment Tracking

When tracking information is available, customers may receive a shipping confirmation containing the relevant tracking details.

Please allow reasonable time for the carrier's tracking system to update after the shipment has been dispatched.

7. Delivery Delays

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including:

  • Carrier disruptions

  • Severe weather

  • Customs inspections

  • Public holidays

  • Transportation delays

  • Incorrect delivery information

  • High seasonal shipping volumes

We will make reasonable efforts to assist customers if a shipment experiences an unusual delay.

8. Customs, Duties and Taxes

Depending on the destination, an order may be subject to customs duties, import taxes, or other government charges.

Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, taxes, or fees imposed by local authorities.

9. Lost or Missing Packages

If your tracking information indicates that a package has been delivered but you have not received it, please first check with household members, neighbors, building management, or the local carrier.

If the package still cannot be located, please contact us so we can review the shipment information and provide reasonable assistance.

10. Damaged Packages

If your package arrives visibly damaged, please retain the original packaging and take clear photographs of the package and affected items.

Contact us as soon as possible so that we can review the issue and determine the appropriate resolution in accordance with our applicable return and refund policies.

11. Changes or Cancellations

Requests to change or cancel an order should be submitted as soon as possible.

Once an order has entered processing or has been shipped, we may be unable to modify the shipping address, cancel the shipment, or make other changes.

12. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: chairseaw
Address: 647 Rue Hickson, Verdun
Phone: +1 519-938-0576
Email: oyunze9033@hotmail.com

We reserve the right to update or modify this Shipping Policy when necessary. Any changes will become effective once the revised policy is published on our website.